Privacy Policy

Last updated: May 9, 2026.

Who we are

Water Damage KW is an independent connection website that helps homeowners submit water damage-related service requests. Water Damage KW is not a restoration contractor, insurer, adjuster, broker, or emergency service.

Information we collect

When you submit a request, we may collect your name, phone number, city, issue type, and any details you choose to provide. You should not submit payment details, insurance policy numbers, health information, government identification numbers, passwords, or other highly sensitive information through the website.

How we use information

We use request information to review, respond to, and share water damage-related inquiries with independent service providers so they can contact you about the issue you submitted.

Independent providers

Independent providers are responsible for their own services, pricing, estimates, inspections, warranties, insurance communication, and privacy practices. If you proceed with a provider, review their terms and privacy practices directly.

Analytics and hosting

The website may use hosting, form handling, analytics, spam-prevention, or call-tracking tools. These tools may process technical information such as device type, IP address, browser information, pages visited, form submissions, and call metadata.

Retention

We keep request information only as long as reasonably needed for request handling, recordkeeping, dispute prevention, and business operations, unless a longer period is required or permitted by law.

Your choices

You may request access, correction, or deletion of personal information you submitted, subject to reasonable identity verification and applicable legal or operational limits.

Contact

For privacy questions, use the website contact form and write “privacy request” in the message. Do not include payment details, insurance policy numbers, government identification numbers, or other highly sensitive information.

This policy may be updated as the website and its operations change. Continued use of the website after updates means you accept the updated policy.